Terms & Conditions
1. Support and Training
These terms govern the support and training services provided by Mario. We are committed to providing professional guidance tailored to your specific goals and needs.
- Services include one-on-one personal training, nutrition coaching, gut health support, and mental health mentoring.
- All training plans and coaching advice are designed for educational and supportive purposes.
- Clients are expected to maintain professional conduct and open communication throughout the engagement.
2. Privacy Policy
Your privacy is taken seriously. We only collect information necessary to provide and improve our services. All records are stored securely and treated with the highest level of confidentiality. You have the right to request access to or deletion of your data.
3. Refund & Cancellation Policy
We respect your time and ours. Sessions are fully refundable or creditable if cancelled 24+ hours in advance. Cancellations made with less than 24 hours notice are non-refundable.
4. Legal Disclaimer
Guidance provided is not a substitute for professional medical advice. Always consult a physician before starting any exercise or nutrition program. Mentoring is supportive and not clinical psychology.
Refund Policy
The 24-Hour Cancellation Rule: To respect the time dedicated to your progress, we maintain a firm but fair sessions policy.
- 24+ Hours Notice: Sessions cancelled or rescheduled more than 24 hours before the start time are eligible for a full refund or session credit.
- Less than 24 Hours Notice: Any cancellations made within 24 hours of the session time are non-refundable and non-creditable.
- Emergency Situations: We understand life happens. Please reach out directly to discuss extreme unforeseen circumstances.
Privacy Policy
Your privacy is taken seriously. This policy explains how your information is handled when you work with Mario for support and training. The goal is to keep things simple, transparent, and secure.
Data Usage
We only collect the information necessary to provide you with the best coaching experience. This typically includes:
- Basic contact details like your name and email.
- Health and fitness history shared during consultations.
- Payment information processed securely through our partners.
Your data is never sold to third parties. We use it exclusively to tailor your wellness plans and communicate regarding your sessions.
Your Rights
You remain in control of your personal information at all times. You have the right to:
- Request a copy of the data we hold about you.
- Update or correct any inaccurate information.
- Request the deletion of your records at any time.
If you have any questions about how your privacy is managed, please reach out directly.
The information provided by Support and Training by Mario is for educational and informational purposes only and is not intended as medical, nutritional, or mental health advice.
DISCLAIMER
Fitness & Training: Consult with a physician before starting any exercise program. You assume all risks associated with physical activity.
Gut Health & Nutrition: Mario is a coach, not a registered dietitian or doctor. Suggestions are holistic in nature and not meant to diagnose or treat medical conditions.
Mental Health: Coaching and mentoring are not substitutes for professional therapy or psychiatric care. If you are in crisis, please seek professional medical help immediately.